Red Hat Case Summary
The diverse clients at Red Hat’s Open Innovation Labs need an accelerated way to navigate hundreds of different innovation practices.
Let’s implement the Mobius Loop as one holistic framework to guide clients through the innovation process.
Mobius has been adopted globally for Red Hat’s Open Innovation Labs and the community-driven Open Practice Library.
It has significantly improved alignment, communication and collaboration between leadership and delivery teams, and positively impacted the products delivered within Red Hat’s clients.
Mobius for Innovation
Red Hat’s Open Innovation Lab is a 4-12 week residency program where clients use Mobius to fast-track their transition from traditional ways of working to be more adaptive, open and innovative.
With a diverse client roster ranging from aerospace, to healthcare, adopting Mobius globally across the Open Innovation Labs made sense, because each has a very different context, business language, and set of practices they need to use.
Clients are able to identify and chart the best path forward as a team, using Mobius as a navigator to leverage the best of DevOps, Agile, eXtreme Programming, LeanUX and Continuous Delivery.– Red Hat’s Tim Beattie
In a typical Open Innovation Lab’s residency, teams begin by using the Mobius ‘Discovery Loop’ to understand what problems they’re trying to solve, who they’re trying to solve them for and what gains they’re trying to achieve. The teams usually move through the Discovery Loop in just a few days before achieving a shared understanding of options – hypotheses that the development team can then run through research, experiments and idea implementation. Finally, the residency team works to validate hypotheses. To do this, they move around the Mobius ‘Delivery Loop’, seeking feedback, learning and measurements along the way. The result of the process is more meaningful outcomes, due to every facet of the innovation process – from discovery to delivery – being explored in a way that is relevant to the client’s situation.
One of the more challenging aspects of this way of working can be remembering which tools worked well, how they interconnected, and what they revealed. To solve for this, every team plots their process on a Mobius Loop, which is created incrementally as practices are adopted. This becomes a valuable visualisation tool, particularly when teams present back to their organisation and stakeholders the outcomes that have been delivered and how they got there.
Red Hat’s Open Innovation Labs use Mobius’ methods to help their diverse clients achieve remarkable outcomes on a real business case in a matter of weeks. They use Mobius to navigate the practices, get better results and track their progress. A testament to what teams from any industry can do when given the right tools to transform the way they innovate.